What information is required for my booking?
To book, we will ask for your name, contact details including two telephone numbers, and a UK address. The UK address can be a temporarily residence, such as a hotel, so long as it is the most up to date UK address for your child for safety reasons. We will also ask for your child’s details including their name, date of birth, school name, and any special needs or medical conditions we should be aware of on camp.
information, booking, details, phone, address, hotel, book, register, accountHow can I book?
How and when do I pay?
We accept credit/debit cards and bank transfers. For your security we use '3D Secure' for online card payments. We require full payment at the time of booking. See our terms and conditions online for full details.
pay, card, invoice, money, bank, transferWhat if I need to change my booking dates?
Do you have a waiting list?
What level of English is required for camp?
To ensure the safety of children on camp, we require that all children attending our Ultimate English programme understand basic instructions in English and can communicate about their basic needs and welfare. We reserve the right to refuse access to our programmes if our Operations team think a child's safety or welfare is compromised by their English language skills. Children can join the full activity programme (without English lessons) if they have at least an upper intermediate level of spoken English.
level, ability, language, english, requireWhat time can I drop off and collect my child?
For our Ultimate English programme, parents can drop off from 08.30am and collect until 5.15pm, with timetabled activities running from 09:30 to 16:30.
time, drop, collect, pickDo you offer airport transfers for day camp bookings?
We do not offer transfers for our Day Camps, as they are non-residential, and children are usually traveling with their parents. However, if you require any assistance at all with locating a suitable train/coach/taxi to get you from the airport to your chosen accommodation, our partners at Summer Boarding Courses can help you find the best solution.
airport, travel, bus, taxi, transfer, train, coach, transport, transportationAre the camps accessible by public transportation?
There are some routes to our schools in London and Oxford using public transportation. We are happy to help discuss this with you if you need assistance. You can also search for transportation options online using the following postcodes:
- Oxford: Headington School, London Rd, Oxford, Oxfordshire, OX3 7PB
- Sutton: Sutton High School Sports Complex, Grove Road, Sutton, SM1 2AW
- Kingston: Holy Cross Prep School, George Rd, Kingston, Surrey, KT2 7NU
- Fulham, London: Fulham Cross Girls' School, Munster Rd, London SW6 6BP
In our 7-day reminder email before camp, we also include specific directions to our sign-in area at each camp location.
airport, travel, bus, taxi, transfer, train, coach, transport, transportationDo you offer overnight accommodation?
Our camps are non-residential (i.e. no accommodation) therefore you would be required to drop your child off in the morning and collect in the evening.
If you require accommodation nearby we would recommend visiting booking.com or airbnb.com using the following postcodes:
- Oxford: Headington School, London Rd, Oxford, Oxfordshire, OX3 7PB
- Sutton: Sutton High School Sports Complex, Grove Road, Sutton, SM1 2AW
- Kingston: Holy Cross Prep School, George Rd, Kingston, Surrey, KT2 7NU
sleep, night, overnight, accommodation, hotel, dormWhat age does my child have to be?
Ultimate English camps are for children aged 6 to 12 years. Our activity programme is tailored to each age group and children are also grouped by age to ensure they get the appropriate level of instruction and care and make new friends of a similar age.
age, english, language, level, ability, oldWho are your staff?
Our staff are chosen for their experience, qualifications, attitude and passion for working with children. Our managers are either experienced coaches, managers or teachers and are selected for their leadership skills. Our Camp teams are comprised of Lifeguards, Sports Coaches, Art specialists and Early Years specialists to ensure we have the right balance of skills to provide the best quality instruction. Our English instructors are hand-picked by our partner Summer Boarding Courses for their ability to deliver inspirational and enriching programmes, supporting your child in achieving their individual learning goals and ensuring they have an exceptional experience. All of our staff are selected through a rigorous recruitment process. We conduct Enhanced DBS checks and references on all our staff, and they are all put through our Ultimate training programme. All this means you can be confident that your child is in the best possible hands.
staff, teacher, instructor, english, class, lesson, languageWhat if I am late dropping off or collecting?
If you’re running late to collect your child, please call the office on 0330 111 7077 as soon as possible so we can inform the Camp manager. If you are later than 6pm, we charge £7 for every fifteen minutes to cover the extra costs of having 2 members of staff staying late.
late, collect, drop, time, extendCan a friend or extended family member collect my child from camp?
Friends or family members that have been authorised by you to collect your child from camp are able to collect. We ask that all parents/ family members collecting children bring the unique booking ID number (which can be found in your booking confirmation) when collecting, in order to confirm that they are authorised to collect.
collect, family, friend, codeWhen can I find out the timetable of activities for the days that I've booked?
Due to late bookings, weather conditions and changing numbers of children on camp, timetables are confirmed a week beforehand; however, please note that these will not be published on our website. If you would like to view the timetable, please get in touch and we will be happy to email you a copy for your child's group at camp. Our sample timetable is an actual timetable from a previous season and shows the mix and type of activities children can expect.
timetable, itinerary, schedule, time, activity, lessons, classIs lunch provided?
Children need to bring a packed lunch and drink bottle each day. Please be aware that children on camp may have nut allergies – please avoid nuts and nut products in your child’s packed lunch. We do not have the capacity to refrigerate or heat food on camp, so we recommend packing an ice block or using a thermos where appropriate.
lunch, foodHow many children will there be in each group?
This depends on the age of the children for activities:
6 - 7 year olds are in groups of 14 maximum with 1 instructor for activities
8+ year olds are in groups of 16 maximum with 1 instructor for activities
All English lessons are taught in groups of 12 maximum with 1 instructor.
If you have any particular queries regarding this, please contact our customer support team on 0330 111 7077.
many, number, children, group, age, instructor, teacher, size, class, lessonWill my child interact with local English-speaking children?
For activities, local and international children will all come together. This allows international children to practice their English skills and interact with English-speaking children.
english, local, international, social, meet, activities, british, groupWill my child be grouped with children of a similar age or similar English level?
For activities, all children on camp are divided into groups of children of a similar age to ensure they get the appropriate level of instruction and care and can make new friends.
At booking, you will answer questions to help us determine your child's current English classes. We will put students into classes based on their age and language level.
In their first lesson, each child’s ability level will be checked to make sure they are in the correct class for them to achieve their individual learning goals. We keep our class sizes small (maximum 12 students per class) so that each child can have more personalised attention throughout their course.
group, children, age, english, level, abilityWhat happens during English lessons?
Students will take part in 2x 50-minute lessons per day. Our Ultimate English course is designed to improve English vocabulary, grammar, and conversation skills. The lessons are themed around exciting topics such as space exploration, time travel, and storytelling.
Our lessons incorporate a range of activities that make learning enjoyable and engaging. These activities involve games, creative crafts, group projects, experiments, outdoor adventures, and presentations, providing students with opportunities to collaborate and express themselves. We aim to nurture confident English speakers who develop a passion for learning the language.
The course emphasises real-life communication through a communicative approach and boosts students' confidence by giving them opportunities to present their work and ideas.
english, lesson, class, instructor, course, languageHow can I hear feedback about my child’s progress in the English lessons?
All students will receive a report at the end of the course, celebrating their achievements and supporting with areas for future focus. You can also speak with your child's English instructor at drop off.
feedback, english, course, progress, instructor, lessonCan I get a certificate showing my child participated in the camp?
Students are provided with a certificate of attendance at the end of their course.
certificate, english, course, complete, attend, lessonWhat should my child wear?
Children should come to Camp ready for an active day. We recommend comfortable, sporty clothes (i.e. tracksuit bottoms and trainers) and a sweatshirt/jacket for outdoor activities. We cannot be responsible for damage to any clothes so please do not send children in their best. We require children to be in long sleeves and trousers with covered toe shoes for motor quads. Please ensure clothing is clearly labelled in case any items should be mislaid.
wear, bring, clothes, clothing, shirt, trousers, shoes, jacket, coat, swimWhat should my child bring?
- Children should bring a healthy packed lunch with morning and afternoon snacks especially if you are dropping your child off early or picking them up late, this should include an ice block as we do not have facilities to refrigerate food. Please be aware that children on camp may have nut allergies – please avoid nuts and nut products in your child’s packed lunch.
- Refillable water bottle that the children can take out with them throughout the day (we supply drinking water for them to fill their bottles).
- Where swimming is available, bring swimming kit (including a towel) every day in case swimming is timetabled for your child. We will supply all swimming aids, (armbands and floats), however if your child has specific swimming aids that they are used to they are welcome to bring those with them – clearly marked with their name.
- Please also pack sun cream for your child, preferably applying it before they arrive on Camp, although we cannot apply sun cream directly to your child, we will remind them throughout the day to re-apply. We also recommend bringing a cap or sunhat during hot weather.
- Please write your child's name onto any personal item that they bring to Camp. This is so that we can make sure all personal items are returned.
wear, bring, clothes, clothing, shirt, trousers, shoes, jacket, coat, swim, lunch, water, foodWhat shouldn't my child bring?
- Money is not required on Camp
- Please do not bring portable electronic devices (e.g. Mobile Phones, iPads, Nintendo Switch, etc.). They will not be needed on Camp and we cannot be held responsible for anything going missing or being damaged.
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